
Healthcare is one of India’s largest sectors, in terms of revenue and employment, and the sector is expanding rapidly. It is going beyond its “institutional” role. It is taking a transition from a “Disease-centric” to a “Patient-centric” approach. It is extending its role from treatment to prevention and up to…
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Make Patients Happy: A Simple Alternative to Patient Satisfaction Surveys
How do you keep your patients happy? The Medical Group Management Association (MGMA) published a report showing that almost 80 percent of better-performing practices used surveys to measure…
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