Tag Archives: operations

How to set fees for your medical services that are ‘just right’

By Aniruddha Malpani, MD | Published: Nov 2012 Volume: |

One of the great mysteries of medicine for patients is why doctors charge what they do. Some are amazed at the fact that bright young doctors are willing to work long hours for patients whom they do not know, for an income that is not bad, but that is much… 

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Posted in Business of Medicine, Practice Management | Also tagged , , , , , , , , | Volume: | 9 Responses

Create a positive patient experience as the foundation for a successful medical practice

By Jeffrey Chapa, MD | Published: Oct 2012 Volume: |

As the healthcare market becomes increasingly competitive, community-based medical clinics are following the lead of major hospitals and health systems by seeking advantages to separate themselves from their competitors. One area that is receiving more and more attention is that of patient experience. At its core, healthcare is a service… 

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A blessing in disguise: How you can use patient complaints to your advantage

By Aniruddha Malpani, MD | Published: Aug 2012 Volume: |

As hard-working doctors, it’s not always easy to hear complaints from patients. However, if you can change your mind set so that you view complaints as free advice about how to make your medical practice the very best that it can be, both your business and your patients will benefit…. 

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Posted in Business of Medicine, Practice Management | Also tagged , , , , , , | Volume: | 1 Response