The Patient-Physician Relationship is Health Care’s Touchstone. The patient-physician relationship is fundamental to providing and receiving excellent care in the healing process and to improve disease outcomes. The physician has always been recognized and accepted as the guardian who uses his specialized knowledge and training to benefit patients, including deciding…
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Today’s patient is an inquisitive patient. The patient has become a healthcare consumer with demands similar to any other service industry consumer. Knowledge and understanding of the needs of patients and their families now is more crucial than ever in providing exceptional patient service. Key Point: The patient has become…
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As hard-working doctors, it’s not always easy to hear complaints from patients. However, if you can change your mind set so that you view complaints as free advice about how to make your medical practice the very best that it can be, both your business and your patients will benefit….
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When Mrs. Bhatia had swollen, painful knees, her physician made the correct diagnosis of osteoarthritis. While prescribing the standard course of anti-inflammatory medicines for her, he did not provide her with a list of the possible side effects. Mrs. Bhatia also did not tell her doctor that she had been…
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Healthcare, Doctor, and the Patient: Guest blogger Dr. Shalini Ratan
Healthcare is one of India’s largest sectors, in terms of revenue and employment, and the sector is expanding rapidly. It is going beyond its “institutional” role. It is taking a transition from a “Disease-centric” to a “Patient-centric” approach. It is extending its role from treatment to prevention and up to…
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