Tag Archives: PM – patient interaction

How to dismiss a patient—the right way

Despite our best efforts, not every doctor-patient relationship is a positive one. While we hope these situations will occur rarely, it’s important to know what your options are when there’s a patient in your practice whom you feel should be dismissed for his or her own good—and for the good… 

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An opinion on second opinions

When a patient says he or she wants to seek a second opinion from another physician, it’s natural to feel somewhat territorial or even offended. However, if you approach second opinions with the right mind set, they can be good for you and for your patients. They also can be… 

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Create a positive patient experience as the foundation for a successful medical practice

As the healthcare market becomes increasingly competitive, community-based medical clinics are following the lead of major hospitals and health systems by seeking advantages to separate themselves from their competitors. One area that is receiving more and more attention is that of patient experience. At its core, healthcare is a service… 

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Harness the power of a positive patient experience to build a successful practice

One of the main reasons that doctors decide to pursue a career in medicine is because they want to help other people. Yet patients often complain that their doctors seem cold and impersonal. This is probably because sometimes doctors feel rushed while caring for a large number of patients, and… 

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