Tag Archives: PM – patient interaction

System Audit for Small Hospitals: Suggestions for Following NABH Guidelines for Registration and Out Patients

The NABH guidelines help healthcare organizations to establish objective systems aimed at patient safety and quality of care (1). We describe a system that is applicable to rural and remote hospitals that would improve the quality of care with the limited resources that they have. References to the NABH accreditation… 

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Posted in Practice Management | Also tagged , , , , | Volume: | 1 Response

Make Patients Happy: A Simple Alternative to Patient Satisfaction Surveys

How do you keep your patients happy? The Medical Group Management Association (MGMA) published a report showing that almost 80 percent of better-performing practices used surveys to measure…

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Posted in Practice Management | Also tagged , , , | Volume: | 2 Responses

Empowering patients through shared decision making

Pioneering physician, author, and researcher Tom Ferguson (1943-2006) stated that “whenever the people are well-informed, they can be trusted with their own health. We don’t need doctors or health systems to rule our bodies.” The core of patient-centered healthcare is to engage the patient in decisions about their own care… 

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The role of the patient in healthcare quality

Healthcare is changing rapidly, and so is the need for continuous improvement in healthcare quality. According to the World Health Organization (WHO), the six domains of quality interventions are: Leadership, Information, Regulation & Standards, Organizational Capacity, Models of Care, and Patient & Population Engagement.1 Maintaining quality has been linked to… 

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Posted in Practice Management | Also tagged , | Volume: | 5 Responses

The art of patient care: Guest blogger Dr. Shalini Ratan

“Handling a disease requires Knowledge… Handling a patient requires Wisdom.” The World Health Organization (WHO) defines health as “A state of complete physical, mental and social well-being, and does not consist only of the absence of disease or infirmity.” According to this definition, for a doctor to be referred to… 

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Posted in Blog, Practice Management | Also tagged , | Volume: | 2 Responses

Healthcare, Doctor, and the Patient: Guest blogger Dr. Shalini Ratan

Healthcare is one of India’s largest sectors, in terms of revenue and employment, and the sector is expanding rapidly. It is going beyond its “institutional” role. It is taking a transition from a “Disease-centric” to a “Patient-centric” approach. It is extending its role from treatment to prevention and up to… 

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Posted in Blog, Practice Management | Also tagged , , , | Volume: | 4 Responses

The changing face of the doctor-patient relationship

The Patient-Physician Relationship is Health Care’s Touchstone. The patient-physician relationship is fundamental to providing and receiving excellent care in the healing process and to improve disease outcomes. The physician has always been recognized and accepted as the guardian who uses his specialized knowledge and training to benefit patients, including deciding… 

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Posted in Practice Management | Also tagged , | Volume: | 3 Responses
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