The World Wide Web has become the primary source of medical information for your patients. It’s available 24/7 and provides access to lots of information on healthcare topics—some of which is very high quality. Key Point: Doctor rating sites are becoming more popular. It’s important to encourage open communication with…
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A blessing in disguise: How you can use patient complaints to your advantage
As hard-working doctors, it’s not always easy to hear complaints from patients. However, if you can change your mind set so that you view complaints as free advice about how to make your medical practice the very best that it can be, both your business and your patients will benefit….
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