How to speak your patients’ language for clearer communication

Most patients, regardless of health literacy level, prefer the use of plain and simple language when you communicate with them about their medical conditions.

Aniruddha Malpani, MD“Plain language is easy for patients to read, but sometimes you have to work hard in order to write simply.”
-Aniruddha Malpani, MD, medical director of Malpani Infertility Clinic in Mumbai, India

Physicians must become bilingual, not in the sense of being able to speak another language, but being able to...

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This entry was posted in Business of Medicine, Practice Management and tagged , , , , , . Volume: .


  1. Posted Mar 2013 at 9:40 am | Permalink

    Excellent article. And a host of practical tips too.
    Doctors need to stop hiding behind jargon to sidestep patient’s concerns. We need to empower patients with Information so that they can shoulder their responsibility for their own health.
    And your HELP Initiative is a big step in that direction. Thank you.

  2. Sofiya Rawoot
    Posted Apr 2013 at 3:14 am | Permalink

    Sir, Medical Colleges do not teach us how to communicate with patients, so I think now is the right time to give a thought for this topic and include communication and Information technology like subjects in our curriculum.
    Thanks Sir for the wonderful article.

    Posted Nov 2013 at 2:49 pm | Permalink

    Well said. Bilingual and plain language. Don’t use technical words.
    Many examples are quoted. This will be of great use for upcoming practitioners
    Really good article in present day situation where
    Junior doctors to be guided .

  4. Gudidevuni Jamuna Devi
    Posted Nov 2013 at 10:59 am | Permalink

    Excellent article
    I agree with Sofia
    And this article helpful to all the practitioners

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