Author Archives: Aniruddha Malpani, MD

How to speak your patients’ language for clearer communication

Most patients, regardless of health literacy level, prefer the use of plain and simple language when you communicate with them about their medical conditions. “Plain language is easy for patients to read, but sometimes you have to work hard in order to write simply.” -Aniruddha Malpani, MD, medical director of… 

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Target your teaching: How patients learn best

Every appointment is an opportunity for teaching and learning, both for the patient and the doctor. However, given today’s real-life constraints, is expecting doctors to teach patients asking for the moon? “Your first question should not be, ‘What do I want my patient to know?’ but rather, ‘What do I… 

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How to tell if a patient has limited health literacy—and what to do about it

While it’s easy to tell if a patient has jaundice, you can’t tell if a patient is health illiterate just by looking at him or her. However, recognizing and addressing health illiteracy is just as important to your patients’ well-being as making accurate clinical diagnoses. “If patients do not understand… 

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Patient communication: Simplicity is best

In general, most doctors fall into 2 categories when it comes to patient communication. There is one group which tends to make everything extremely complicated. They use a lot of technical medical jargon, and often will end up mystifying patients by overcomplicating explanations of the disease process and treatment options…. 

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Why expert patients are the best patients

I work hard at maintaining my technical skills, so I can continue to offer my patients the best care possible. Just like my patients expect me to be an expert, I expect my patients to be experts as well. In fact, I suggest that they do their homework before coming… 

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How technology can boost your efficiency

Sometimes as doctors, we are the cause of bottlenecks in our own medical offices. After all, we only have 24 hours in a day, and the number of patients we can see, examine, and talk to is going to be limited. “When used strategically, technology can help to amplify a… 

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What you need to know about the new breed of ‘e-patients’—high-tech, informed, and engaged

I am now seeing a new type of patient—the e-patient. Many of these highly informed, high-tech patients come to my referral clinic from Pune and Bangalore—the Silicon Valley of India. “E-patients are often experts about their own conditions or illnesses—and they are happy to share their expertise with others.” -Aniruddha… 

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